Keloid scars can be physically uncomfortable and emotionally distressing, particularly when they are visible or continue to grow. Many patients seek specialist assessment to understand what treatment options may be appropriate.
On this page, we share feedback from patients who have attended City Dermatology Clinic for keloid assessment and treatment in London. These reviews reflect individual experiences of consultation, communication, and overall care.
What Patients Say About Their Experience
The reviews below focus on:
Consultation clarity
Explanation of treatment options
Realistic discussion of outcomes
Aftercare and follow-up support
We do not edit or selectively publish feedback. Reviews are embedded directly from independent platforms to ensure transparency.
Very positive experience. Consultant gave really helpful advice about keloid. Reconstructive surgery of the ear seemed to go well, I'm very pleased with the appearance.
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Syreeta A.25 Nov 2025
Had a large keloid removal from my earlobe (and one before years ago at their Harley Street clinic) - it was a tricky removal due to size/shape but Parvis worked wonders and thankfully I still have an earlobe. In and out under 90 minutes. Friendly interactions with all staff from beginning until end. Highly recommended!
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Steven B.17 Sep 2025
I had a pleasant experience with Dr Paris and the team at City Dermatology Clinic. The process to remove the keloid was smooth and easy. My cosmetics look better already and I look forward to the overall healing of the skin
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Nyamekye-Shaquille D.15 Aug 2025
I would 100% recommend this clinic. I had a mole and a keloid scar removed and it took less than 15 minutes. Dr Sam, Aurora his assistant and Jess the receptionist gave me five star treatment. The place is also spotlessly clean. Thank you so much!
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Karen W.30 May 2025
Went for a course of corticoid injections for my keloids. I’ve had this procedure done in other clinics before and it was always extremely painful. Here I was treated by Dr Reza — he was very skilled and made the whole process almost painless, an incredible difference. Great experience overall!
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Jordi V.15 Mar 2025
I had a sebaceous cyst on my cheek for three years, which made me incredibly self-conscious. I put off having it removed because I was worried about being left with a large, noticeable scar on my face. Dr. Parviz Sadigh is truly a perfectionist. He approached my cyst removal with such meticulous care, and the results are nothing short of outstanding. The scar is barely visible—just a tiny line skillfully placed along my smile line, and that’s only after a week. My case was a bit more complex, as the cyst had been infected and had ruptured internally twice in the past few years. Despite this, Dr. Sadigh was professional, patient, and friendly—qualities I haven’t always experienced in private healthcare. He took the time to listen carefully to my concerns, offered thorough explanations, and discussed various options without rushing me. I highly recommend Dr. Sadigh and will definitely return for future treatments, including keloid removal. Booking my appointment with City Dermatology Clinic was easy, and the staff were warm and accommodating on the phone. The waiting room was inviting, and the reception staff were friendly, discreet, and welcoming. After my appointment, I called with a follow-up question about recommended aftercare, and they made me feel like helping was no inconvenience at all. From start to finish, it was truly a world-class, compassionate, and efficient experience.
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shereece marcantonio15 Oct 2024
Everyone was super nice and professional! No stress keloid removal from Dr Reza and the team 🙂
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Ching Ya Ho15 Sep 2024
10/10 service and I completely got rid of my keloid with one injection! I would definitely recommend this place as I felt very welcome. The service is also very quick as I was able to get the injection during my first consultation appointment!
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Nawal07 Aug 2024
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Why Patients Seek Keloid Assessment
Keloids are raised scars that develop due to an overproduction of collagen during wound healing. They may form after surgery, acne, piercings, burns, or minor skin injury.
Common reasons patients book an appointment include:
A scar that has continued to grow beyond the original wound
Itching, discomfort, or tightness
Cosmetic concerns, particularly on visible areas such as the chest, shoulders, jawline, or earlobes
Recurrence following previous treatment
Uncertainty about whether the scar is a keloid or another type of raised scar
Assessment allows a clinician to confirm the diagnosis and discuss suitable management options.
Our Approach to Keloid Treatment
Keloid management depends on individual factors including:
Size and thickness of the scar
Location on the body
Duration
Previous treatments
Skin type and healing history
Treatment options may include steroid injections, surgical excision (sometimes combined with adjunctive therapies), or other scar-modulating techniques. Suitability is determined during consultation.
Since October 2023, the clinic has conducted approximately 7 keloid or scar treatment consultations per month, reflecting consistent demand for this specialist service.
As with any procedure, outcomes vary and recurrence is possible. Risks and expected recovery are discussed in detail before any treatment is undertaken.
Common Themes in Keloid Treatment Reviews
Across patient feedback, recurring themes include:
Clear Explanation of Options
Patients frequently mention detailed discussions about recurrence risk and the importance of staged treatment.
Realistic Expectation Setting
Many note appreciation for balanced advice rather than guarantees.
Calm Clinical Environment
Feedback often references feeling reassured during consultation.
Follow-Up Care
Some patients comment on structured follow-up appointments, including steroid injection schedules where appropriate.
