When researching a plastic surgeon, many patients look for independent feedback before booking a consultation. This page summarises patient reviews and provides background on Dr Jana Torres‑Grau, a consultant plastic surgeon practising in London.
Dr Torres-Grau works in both NHS and private settings and consults at City Dermatology Clinic. She is known for her work in paediatric and reconstructive plastic surgery, as well as selected aesthetic and minor surgical procedures.
I had to visit the clinic again, as usual they were outstanding! Appointment was within a couple of days of my enquiry, even though it was the holiday season. I was with the lovely Dr. Jana and her lovely assistant. As usual everyone was so professional, every question answered without hesitation. On a scale from 1 to 10, they deserve an 11! If I ever need any of the services they provide, I will on 100% be going to them again. Keep up the amazing work!
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Pavel I.01 Jan 2026
I highly recommend City Dermatology Clinic. It was easy to book - I received a callback within minutes. The location was ideal. The staff (Jessica and Angelica) were friendly and welcoming. It was reassuring to be in a clinic that was clean and well-maintained. Dr Jana was very professional, explained the procedure well, and was efficient in removing my mole. Overall, this was a 10/10 experience!
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MrJamaaln11 Nov 2025
Had a procedure today to remove a lipoma on my forehead on my hairline, carried out by Dr Jana Torres-Grau. Including the consultation beforehand, the whole thing took less than 60 mins. All done very professionally, with what looks as though will be minimal marking left on the skin. Based on my experience, I would have no hesitation in recommending this clinic for lipoma removal.
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John Conolly28 Oct 2025
All went perfect. Thanks to Jana Angelica Emily and the team.
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Azriel L.28 Aug 2025
Had a consultation with Dr Jana and she was very helpful and lovely along with the nurse and receptionist
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lara s.31 Jul 2025
The team was very friendly and the doctor was extremely professional. I felt relaxed (the assistant even asked what music I wanted to listen to during the procedure) and in good hands. Thank you Jana, Jess and Ciro!
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Pia B.08 May 2025
Jana, Aurora and Gaby are all so friendly and really professional!! Had a great experience with them. Would recommend !
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Bryony M.30 Apr 2025
I had a great experience here. Very quick and smooth process and everyone made me feel at ease. Special mention to Dr Jana and Jessica on reception - and another lady assistant who was lovely (I’m sorry I cannot remember the name!). Thank you all very much! Would highly recommend.
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Katie V.03 Apr 2025
Great location and exceptional service. Jana was lovely, she explained it step by step and gave me all options. The job was completed fast and to perfection.
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Marco V.20 Dec 2024
Excellent staff and skills. Very professional and friendly staff. Lovely clean and well equipped clinic. Dr Jana Torres-Grau is fab! Excellent skill and care. Totally recommend both Doctor and clinic!
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Paula A.27 Nov 2024
Very pleasant and professional. Front desk services and Dr. Jana Were absolutely amazing.
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T L.20 Nov 2024
Very pleasant and professional.Front desk services and Dr. JanaWere absolutely amazing.
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T L.31 Oct 2024
I had been given a minimum 25 week wait for an URGENT NHS appointment to remove a small unspecific lesion. I decided to go the private route, found City Dermatology. I saw Jana Torres-Grau within the week. She saw me on time, was very professional in her assessment and removed the lesion with a little local anaesthetic. Very pleased to have used CDC.
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MARK BLAIR27 Jul 2024
Very clean clinic and Dr Jana is very professional and efficient.
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Qi Qi15 May 2024
Lovely experience! Jessica at reception was really lovely and welcoming when I walked into the clinic. Jana was very helpful and resolved my issue quick and efficiently and her assistant was super friendly. Would recommend both for their welcomness and effectiveness in quickly resolving my issue at hand!
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Ronaldo Castro-Patrick09 May 2024
The service and Dr jana tores and her assistant they were fantastic and the service was 1st class they explained and answered all my questions i will definetly com back 👍
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Mohammed champ khan11 Apr 2024
I am extremely happy with the services provided. There staff is amazing and professional Dr Jana was extremely professional and made me feel relieved as I was very anxious I will definitely go back and I would recommend the clinic Thank you again
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Marco Veneziani11 Apr 2024
Both Dr Jana Torres-Grau and her assistant Chantal were incredibly professional through the process, from the consultation to the procedure. They kept me informed of the recovery period and what I should expect, keeping me informed and covering all bases. Would definitely recommend to a friend!)
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Arun Sharma23 Mar 2024
Dr Jana was great. Went to have a cyst removed. Felt very comfortable, quick and simple.).
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corinne chanelle05 Mar 2024
A fantastic experience with Dr Jana and her assistant Chantal for skin tag removal. I would definitely recommend City Dermatology.
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Paul Smethurst15 Feb 2024
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Consultant Paediatric Plastic Surgeon in London
Dr Jana Torres-Grau has specialist training in paediatric plastic surgery and craniofacial reconstruction. Her NHS roles have included work at tertiary children’s hospitals, managing complex reconstructive cases.
Paediatric plastic surgery may involve:
Congenital differences
Craniofacial conditions
Scar management
Reconstructive procedures following trauma
Parents seeking a children’s plastic surgeon in London often look for:
Experience in paediatric care
A calm and reassuring communication style
Clear explanation of risks and expected outcomes
Patient reviews frequently reference her approachable manner and clear explanations during consultations.
Reconstructive and Microsurgical Expertise
Beyond paediatric practice, Dr Torres-Grau has training in reconstructive and microsurgical techniques.
Reconstructive plastic surgery may include:
Repair following skin cancer removal
Complex soft tissue reconstruction
Scar revision
Functional correction procedures
Reviews commonly highlight:
Thorough assessment
Detailed pre-operative discussion
Careful follow-up
As with any surgical procedure, suitability depends on individual clinical findings and is confirmed during consultation.
Minor Surgical Procedures and Skin Lesion Removal
At City Dermatology Clinic in London, Dr Torres-Grau performs a range of minor surgical procedures, including:
Cyst removal
Lipoma removal
Skin lesion excision
Selected scar treatments
Many patients searching for “plastic surgeon for cyst removal in London” or “lipoma removal by plastic surgeon” are looking for reassurance regarding surgical technique and scarring.
Reviews often mention:
Clear explanation of the procedure
Calm clinical environment
Structured aftercare guidance
All procedures are preceded by assessment to determine suitability and appropriate technique.
Cosmetic Plastic Surgery in London
Dr Torres-Grau also undertakes selected cosmetic procedures within her scope of practice.
Patients searching for a plastic surgeon in London may be considering:
Body contouring procedures
Scar revision
Reconstructive cosmetic corrections
Review themes in this area frequently focus on:
Professional communication
Realistic discussion of outcomes
Individualised planning
As with all cosmetic surgery, outcomes vary between individuals and are discussed in detail during consultation.
What Patients Often Comment On
Across review platforms, recurring themes include:
Clear and structured consultations
Conservative and measured advice
Reassuring manner, particularly with parents of younger patients
Transparent discussion of risks and recovery
While reviews provide insight into patient experience, they do not replace individual medical assessment.
Choosing a Consultant Plastic Surgeon in London
When researching a consultant plastic surgeon, patients often consider:
GMC specialist registration
NHS and private practice roles
Subspecialty training (such as paediatric plastic surgery)
